I received a check with no invoice. What do I do?

Your check will include several pieces of important information. Most importantly, it will include the invoice number associated with the check.

You can cross-reference the invoice number on the check with the invoices listed in your Client Access Web portal.

1. Go to the Reports tab.
2. Click on the Invoices report.
3. On the left side of the page will be a list of your invoices. Look for files that are named, for example, "Invoice [1234567][9876543].pdf" The first seven digits in brackets is your client number. The second set of digits in brackets is your invoice number. Use this number to cross-reference with the invoice number on the check you received.